Producing a great game is only part of the equation. A quality customer experience is just as critical to its success as the game itself. Integrating seamlessly with Turbine's Game Platform is Turbine's Online Services Platform. The Online Services Platform provides a complete toolset that ensures successful operation and maximum availability of Turbine's massive, persistent online worlds.
Turbine designed the Online Services Platform to understand player habits in game and overall service health. The platform includes a number of key features critical to maximizing the longevity of the service. The most significant of these systems are:
- Reporting/Data Mining
- Game Installer
- Patching System
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- Login/Authentication
- Billing System Interface
- Customer Service Tools
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